SHIPPING POLICY

Free Standard Delivery Nationwide without minimum order.

PROVINCE                   CITY                          STANDARD DELIVERY                        EXPRESS DELIVERY
Jakarta                         DKI Jakarta                Rp0 (1 – 3 days)                                  Rp18,000 (1 – 2 days)

Banten                         Cilegon                      Rp0(1 – 3 days)                                    Rp22,000 (1 – 2 days)

                                   Tangerang                 Rp0 (1 – 3 days)                                   Rp18,000 (1 – 2 days)

Jawa Barat                  Bandung                     Rp0 (1 – 3 days)                                   Rp22,000 (1 – 2 days)

                                  Bekasi                        Rp0 (1 – 3 days)                                   Rp18,000 (1 – 2 days)

                                  Bogor                         Rp0 (1 – 3 days)                                   Rp18,000 (1 – 2 days)

                                  Cirebon                      Rp0 (1 – 3 days)                                   Rp22,000 (1 – 2 days)

                                  Depok                        Rp0 (1 – 3 days)                                   Rp18,000 (1 – 2 days)

                                  Karawang                   Rp0 (1 – 3 days)                                   Rp22,000 (1 – 2 days)

                                  Sukabumi                   Rp0 (1 – 3 days)                                   Rp22,000 (1 – 2 days)

Jawa Tengah               Cilacap                       Rp15,000 (1 – 3 days)                            N/A

                                  Magelang                   Rp15,000 (1 – 3 days)                            Rp29,000 (1 – 2 days)

                                  Solo                           Rp15,000 (1 – 3 days)                            Rp28,000 (1 – 2 days)

                                  Semarang                  Rp15,000 (1 – 3 days)                            Rp28,000 (1 – 2 days)

D.I. Yogyakarta            Yogyakarta                 Rp15,000 (1 – 3 days)                           Rp28,000 (1 – 2 days)

Jawa Timur                   Jember                      Rp15,000 (1 – 3 days)                          N/A

                                    Kediri                        Rp15,000 (1 – 3 days)                          Rp32,000 (1 – 2 days)

                                    Madiun                      Rp15,000 (1 – 3 days)                          N/A

                                    Mojokerto                  Rp 5,000 (1 – 3 days)                          Rp32,000 (1 – 2 days)

                                    Malang                      Rp15,000 (1 – 3 days)                          Rp32,000 (1 – 2 days)

                                    Probolinggo               Rp15,000 (1 – 3 days)                          Rp32,000 (1 – 2 days)

                                    Pandaan                    Rp15,000 (1 – 3 days)                          N/A

                                    Surabaya                   Rp15,000 (1 – 3 days)                          Rp29,000 (1 – 2 days)

Bali                              Denpasar                   Rp20,000 (1 – 3 days)                          Rp30,000 (1 – 2 days)

Nusa Tenggara Barat     Mataram                    Rp24,000 (1 – 3 days)                          Rp37,000 (1 – 2 days)

NAD                             Banda Aceh                Rp30,000 (1 - 3 days)                           N/A

Sumatera Utara            Medan                        Rp25,000 (1 - 3 days)                         Rp40,000 (1 - 2 days)

Riau                             Pekanbaru                  Rp25,000 (1 – 3 days)                        Rp35,000 (1 – 2 days)

Kepulauan Riau           Batam                          Rp25,000 ( 1- 3 days)                        Rp37,000 (1 – 2 days)
                                 Tanjung Pinang             Rp30,000 (1 – 3 days)                        N/A

Sumatera Barat          Padang                         Rp25,000 (1 – 3 days)                        Rp35,000 (1 – 2 days)

Jambi                          Jambi                          Rp20,000 (1 – 3 days)                       Rp34,000 (1 – 2 days)

Sumatera Selatan       Palembang                    Rp20,000 (1 – 3 days)                        Rp34,000 (1 – 2 days)

Bangka Belitung         Pangkal Pinang              Rp20,000 (1 – 3 days)                        Rp34,000 (1 – 2 days)

                                Tanjung Pandan             Rp25,000 (1 – 3 days)                        N/A

Bengkulu                   Bengkulu                      Rp22,000 (1 – 3 days)                         Rp34,000 (1 – 2 days)

Lampung                   Bandar Lampung           Rp18,000 (1 – 3 days)                         Rp30,000 (1 – 2 days)

Kalimantan Barat       Pontianak                     Rp26,000 (1 – 5 days)                         Rp35,000 (1 – 2 days)

Kalimantan Selatan    Banjarmasin                 Rp29,000 (1 – 5 days)                         Rp44,000 (1 – 2 days)

Kalimantan Tengah    Palangkaraya                Rp29,000 (1 – 5 days)                         Rp41,000 (1 – 2 days)

FREE STANDARD DELIVERY for ORDERS > Rp500,000.

PROVINCE                   CITY                             STANDARD DELIVERY                        EXPRESS DELIVERY
Kalimantan Timur          Balikpapan                    Rp34,000 (1 – 5 days)                          Rp52,000 (1 – 2 days)

                                    Bontang                       Rp46,000 (1 – 5 days)                           N/A

                                    Samarinda                    Rp40,000 (1 – 5 days)                          N/A    

                                    Tarakan                        Rp46,000 (1 – 5 days)                          N/A

Sulawesi Tengah            Palu                             Rp38,000 (1 – 5 days)                           N/A

Sulawesi Selatan           Unjungpandang             Rp31,000 (1 – 5 days)                           Rp48,000 (1 – 2 days)

Sulawesi Tenggara         Kendari                        Rp43,000 (1 – 5 days)                           N/A

Sulawesi Utara              Manado                         Rp40,000 (1 – 5 days)                          N/A

Gorontalo                     Gorontalo                      Rp43,000 (1 – 5 days)                           N/A

Maluku                         Ambon                          Rp50,000 (1 – 5 days)                           N/A

Maluku Utara                Ternate                         Rp52,000 (1 – 5 days)                           N/A

Nusa Tenggara Tumir    Kupang                          Rp47,000 (1 -5 days)                            N/A

FREE STANDARD DELIVERY for ORDERS > Rp800,000.

PROVINCE                   CITY                             STANDARD DELIVERY                        EXPRESS DELIVERY
Papua                          Jayapura                        Rp75,000 (1 – 6 days)                         N/A

                                   Timika                           Rp80,000 (1 – 6 days)                         N/A

Papua Barat                Sorong                            Rp75,000(1 – 6 days)                          N/A

Your items will be sent out within 1-2 working days upon receiving confirmation of your payment invoice. 

-       Standard delivery at your own risk. 

-       Express delivery services are available.

RETURN POLICY

Returns have to be made within 14 days upon receiving your items. 

Returns will only be accepted once.

Magnolia Collection accept returns that are unworn, unwashed, unaltered, no defects and with its tags intact. *Excludes: sales items and accessories.

Kindly fill in your return forms and send us the completed return forms with your items in its original packaging. 

Magnolia Collection does not reimburse postage fees for returned items. 

Magnolia Collection offers credit refund or store credits (valid for 6 months) for your returns.

Exchange items' value must not be lower than purchased items. If your item of exchange is of lower value than returned item, Magnolia Collection will not reimburse the balance. 

Exchange items are subjected to approval by Magnolia Collection Management. 

If your return items do not meet the requirements for returns set out above, Magnolia Collection reserves the right to accept or reject any return requests.

Contact No: +62 21 66675266, Phone No: +62813 98681896 Monday to Friday, 9 am to 5pm. CBD PLUIT BLOK B-06, Jl. PLUIT SELATAN RAYA NO.1, JAKARTA UTARA